Contact Info

Mirpur Road, Dhanmondi 27
Dhaka, Bangladesh - 1207

+8801318195287

support@silkyserver.com

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Frequently Asked Question

Find your most inquiring and interesting questions

Silky Server Provide Domain & Hosting Services Since 2018 With Honestly and 24/7 Friendly Customer Support.

Since 2018 we have been relentlessly providing service to our customers as Tista Host. Later we changed our company name to Silky Server.

Customers are very happy with our service as they get any problem solved at any time through our Facebook page and live support instantly.

No, we provide worldwide service.

Our aim is to develop the economy of digital Bangladesh by providing domain hosting services to local and foreign customers.

Currently we have servers in Bangladesh, Germany, US location.

Yes, you can easily move hosting from one server location to another server location. without any charge.

Our servers have virtually no downtime and 99% uptime.

Your ordered service will be activated as soon as the invoice is paid.

There is a Terms and Privacy menu in the footer menu. Read all the rules from there.

Any violation of the rules will not entertain your complaint.

Yes. We have a return policy. Read it very carefully.

We never share a client's privacy with anyone. It is very important to us.

Yes! Those are all fixed prices. But when we run any coupon you will get special discounts.

No. You have to deduct the price of the current package from the price of the package to which you want to upgrade and settle the remaining price.

Yes. Of course you will have to pay a late fee unless you pay the bill by the bill due date.

Yes. We pay VAT to the Bangladesh Government